COLLECTED INFORMATION AND HOW WE USE IT

We collect, receive or process your information in several ways and each of these are intended to improve your experience. Often, you can choose the type of information you provide, like whether to include a phone number on a contact form, but sometimes certain information is required in order to make the service work.  

​

CONTACT PAGE, ITEM ENQUIRIES, STOCK REQUESTS, CLIENT ACCOUNTS AND DELIVERY QUOTES  

We receive and store your information through various HTML forms, including those on our contact page and our item page. When you send us your information via these forms, we will only ever use it for the purpose that contact was made. We do not, and will not, use any of your data for any other reason.  For example we don't use contact information for marketing, we will make it clear if your data is being used for marketing. 

​

SHARING INFORMATION

We don't share your information with anyone else. We do how ever use third party platforms such as Microsoft and Wix who might see your data pass through their secure systems while being processed. 

​

MAILING LIST  

The website also includes a 'Join mailing list' option and users who voluntarily add their details to this will receive either weekly, fortnightly, or monthly mailshots and occasional newsletters. Users can unsubscribe at any time via a link in each mailshot or by contacting us at enquiries@tetburyantiques.com. We will not share our mailing list with any third parties.  

​

ANALYTICS  

We use a analytics tool provided through a third party provider in the Six market place. We collect information about how visitors use our website. It provides us with anonymous but useful information, such as the number of visitors to the website, the browsers used, the pages viewed and for what length of time. We make no attempts to use this data in any way to identify specific users or to discover any personally identifiable information.  

​

COOKIES  

Cookies are small files that web browsers place on a computer's hard drive. They help us to authenticate users as well as improve the overall experience. Muir Antiques website stores analytics cookies, which are essential for analytics to work. Data is stored anonymously and includes no sensitive information. This data poses no risk or threat to the users of the website but it’s very helpful to us. To opt out of being tracked by Google Analytics across all websites visit Google opt out.  

​

SECURITY  

We follow industry standard best practice to protect the information we store, both during its transmission and after it’s been received. For example, we encrypt certain information using secure socket layer technology (SSL) and also work with a team of security specialists.  However, no method of transmission online or electronic storage is 100% secure. So even though we endeavour to do all we can, we can’t guarantee your complete protection.  

​

RETENTION  

We will retain your data for as long as we need, in order to provide our core services to you. Should you wish to view, edit or remove your personal information, please email us on enquiries@tetburyantiques.com.